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Director of Operations

Location

Ottawa or Toronto

Employment Type

Full time

Location Type

On-site

Department

Leadership

Reports To

CEO

The Role

Ctrl runs missions — every week, across provinces, in conditions that punish sloppy logistics. Operations is the machine that makes that repeatable.

As Director of Operations you'll own mission delivery end to end: crew scheduling, fleet readiness, safety compliance, client success, and the unit economics of every flight. You'll turn a high-performing field team into a scalable national operation.

What You'll Do

  • Own mission delivery: scheduling, dispatch, logistics, and on-time data handoff.
  • Build and manage the operator team — hiring, training, certification, and performance.
  • Own the safety management system: SOPs, JSEAs, audits, and Transport Canada compliance.
  • Drive fleet readiness — maintenance programs, spares, and AirBase node uptime.
  • Manage operational P&L: mission costing, utilization, and margin per service line.
  • Be the escalation point for clients when conditions, airspace, or timelines shift.

What You'll Bring

  • 7+ years in operations leadership — aviation, drones, field services, or energy preferred.
  • Experience scaling field teams and multi-site logistics.
  • Working knowledge of Canadian RPAS regulations and industrial safety frameworks.
  • Analytical operator: you run the business on numbers, not vibes.
  • Calm under pressure and decisive with incomplete information.
  • Willingness to travel to sites and deployments regularly.

Résumés don't fly missions. If the work fits and the checklist doesn't, apply anyway.

Why Join Us

We keep the team small and the stakes high. At Ctrl, you'll:

  • Work on systems that fly, drive, and dock in the real world — not demos. Our platforms run missions for energy, government, and security operators today.
  • Own outcomes end to end. Small team, short chain of command, and direct access to the people making the calls.
  • See your work in the field within weeks, not quarters. We build, deploy, and learn on real sites in real conditions.
  • Grow with the deployed fleet — as the network of docks, sensors, and missions scales, so does your scope.

Compensation & Benefits

  • Competitive salary with equity participation
  • Health and dental coverage
  • Field kit, certifications, and training on us
  • Performance-based equity top-ups as the company grows

Apply for this Job

We've hired people who didn't tick every box. If this is the work you want to do, please apply anyway.